Frequently asked questions and what to know before you start.

Fiber: 3-10 business days after the address is confirmed. Wireless: usually one day. We set the date with you after the coverage check — no commitments made blind.

Enter the address in the form on the home page. In seconds we'll show which technology is available at the specific location: our fiber, wireless link, or wholesale access to another operator's infrastructure.

No. The price from the configurator is the price on the invoice. No activation fee, no separate "equipment fee" tacked on for router or decoder. Hardware included in the subscription, no deposit.

Yes, in both directions. You can move up or down between Internet tiers, base TV packages and premium add-ons without signing a new contract. The change takes effect from the next billing period.

TV is delivered over fiber. At addresses served only by wireless we offer Internet alone — the TV package arrives once fiber reaches the location.

Korbox5-Pi with 4K Ultra HD support (3840×2160 at 60 fps), Android 10, and the full app ecosystem — YouTube, browser, app store. Dual-band Wi-Fi, HDMI 2.0a, two USB ports. Hardware included in the subscription — no upfront purchase, no deposit. Full specs on the Internet + TV bundle page.

Premium packages are an extension of your base TV subscription — they cannot be activated as a standalone service. We confirm the price and activation during the conversation because they depend on your base TV package.